With over two decades of professional experience, my background encompasses a range of roles, specializing in automation and high-quality technical support. My experience includes leading support initiatives and project management, with a consistent focus on operational excellence and customer satisfaction. This involves streamlining processes, optimizing resource allocation, and fostering a customer-centric approach.
I have also been deeply involved in technical oversight and the implementation of innovative solutions within the digital printing industry. A key focus has been enhancing customer experiences by providing top-tier technical assistance and strengthening market presence. This includes developing and delivering training programs, troubleshooting complex technical issues, and collaborating with cross-functional teams to drive product improvements.
Throughout my career, collaboration and leadership have been central to my approach, consistently seeking to positively impact the teams I work with and the projects I manage. I am passionate about fostering collaborative environments, empowering team members, and driving successful outcomes.